Reclamation and Warranty
Warranty and Reclamation Terms & Conditions
Skinbased Product Warranty
We warrant our products for a period of twelve (12) months from the original purchase date and only to the original retail buyer.
If you as a buyer discover a defect that is covered by our warranty, you should return the product to the location where you purchased it. In the event that this is not possible, please contact your local distributor.
If you as the buyer purchased the product directly from skinbased.com, please contact us via email (firstname.lastname@example.org) and be sure to include the following:
- Full name
- Order number and date
- Personal contact information
- Photos of the product issue
The product will be repaired or replaced the discretion of OAC Finland. We reserve the right to require proof of purchase for all warranty claims.
Limitations of the Warranty
Please take a look at the limitations of the warranty before hitting the snow for the first time:
We do not warrant products against normal wear and tear such as: ski edge cuts, unauthorized modifications, or if the product was used for a purpose for which it was not designed. Skinbased products are designed for backcountry skiing only.
The warranty does not cover defects that are caused by misuse or improper maintenance. Before using these products, read and understand all instructions and familiarize yourself with their proper use, capabilities, and limitations.