OAC Finland Oy
Finnish business ID: 2216072-6
Address: Mäkirinteentie 15, 36220 Kangasala
Phone: +358 10 229 1650
WHAT TYPE OF INFORMATION DO WE COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the Internet, login information, email address, password, and computer and connection information. We may use software tools to measure and collect session information including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including but not limited to name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile information.
HOW DO WE COLLECT INFORMATION?
Primarily we receive personal data directly from you, when you register and/or fill in any form on our website. When you conduct a transaction on our website, as part of the process, we collect all of the personal information you provide, such as your name, address and email address. Your personal information will be used only for the specific reasons stated in the sections below.
In addition, we collect data from our website (Shopify), analytics (Google Analytics*), ecommerce marketing (Klaviyo), and social media (Facebook, Instagram, and TikTok). The links below direct you to the privacy policies of third-party services.
Facebook and Instagram (Meta): https://www.facebook.com/policy.php
*You can view and/or delete the data collected by Google Analytics by visiting the My Activity page of your Google account.
WHY DO WE COLLECT PERSONAL INFORMATION?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS’ PERSONAL INFORMATION?
Our company is hosted on the Shopify platform. Your data may be stored through Shopify's data storage, databases and general Shopify applications. Shopify stores all personal data on secure servers behind a firewall.
HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?
We may contact you to: provide notices regarding your account and/or order, troubleshoot problems with your account and/or order, resolve a dispute, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable laws, and any additional agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
The links below direct you to the cookie policies of our third-party services.
Google (incl. YouTube): https://policies.google.com/technologies/cookies?hl=en-US
Facebook and Instagram (Meta): https://www.meta.com/en-gb/help/accounts/cookies-and-advertising-on-meta-quest-devices/
THE CONTENT OF OUR CUSTOMER REGISTER
We collect and store following information:
User information: first name, last name, username and password
Contact information: Postal address, Email and phone number
Information on product reviews
Information on marketing permissions and prohibitions
Information stored from using the website’s services
Webstore’s browsing and user information
Identification data of used device
Data from analytics
Product reviews, customers groups and interests based on browsing and purchase information.
HOW LONG DO WE RETAIN CUSTOMER INFORMATION?
We store your personal data only for the time that legislation requires it or as it is necessary. We remove all personal data at the latest when five years have passed since your last login as a registered user.
You can ask for removal of your customer account at any time. When this occurs, all your personal data will be removed from the register. After that, we can no longer identify you nor restore your account. In order to remove your account, please contact us firstname.lastname@example.org. Please note that we are required by law to retain some information, such as but not limited to purchasing data.
Concerning cookies that have been stored to your device, they last at most 24 months from the moment you visit the website as a registered user.
TO WHOM DO WE GIVE DATA?
We comply with good data protection policies, Finnish legislation and the general data protection regulation of the EU when handling or handing over your personal data. We monitor and restrict the access to stored personal data, and only those employees at OAC Finland, who are responsible for the website marketing, development, sales and customer service, may use the information.
Occasionally we need to transfer data to third-party services, for example for information storage, analytics and marketing purposes. With all our partners we have strict agreements, which consider the requirements of both the Finnish legislation and EU’s data protection act. Our partners are not allowed to use your personal data for their own purposes, or to transmit information forward.
HOW DO WE PROTECT THE REGISTER?
The information within our customer register is stored in a system that requires a login with username and a password. The system is maintained on servers of which technical maintenance and data protection belongs to Shopify.
YOUR RIGHTS CONCERNING DATA COLLECTION
You have following rights concerning the collection of your personal data:
The right to check your personal information in the register and, if necessary, to ask to correct, remove or transfer the information from one system to another
The right to restrict or object to the handling of your personal data
The right to cancel your previous consent for handling the data
The right to complain to the supervising authority
The right to prohibit the usage of your personal data in direct marketing purposes.
In case you wish to use any of the above mentioned rights regarding data collection, please contact us at email@example.com. The message should include following information: your name, address, phone number and a copy of a valid ID card. In order to verify your identity, we might need to ask you for additional information. We can reject any gratuitous, groundless and unreasonable requests if necessary.
HOW CAN OUR SITE VISITORS WITHDRAW THEIR CONSENT?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org.
QUESTIONS AND REQUESTS
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com.